I applied online. The process took 4 days. I interviewed at Alorica (New York, NY) in Dec 2016
Interview
It was seamless. There were basic questions about scenarios in my previous jobs. The recruiter asked a lot of questions about my previous work experience. For example: How did you handle a situation when you had an irate customer?
Interview questions [1]
Question 1
What are your goals when performing customer service?
I applied through a staffing agency. The process took 1 day. I interviewed at Alorica (Bengaluru) in Nov 2025
Interview
Very high level but very professional interview rounds. They mainly focus on communication skills and how well we tackle situations when customer is irated. Overall difficulty level was high. There were 4 rounds of interview i went through and I'm glad I am selected.
I applied through an employee referral. I interviewed at Alorica (Montevideo)
Interview
My experience was a facetime, where they ask very personal questions, too many silly questions that don’t even have nothing to do with the job. They make it very uncomfortable, even virtually.
Una chica me refirió y luego de dos día me llamaron. La verdad al principio estaba nerciosx porque era mi primera entrevista, pero fue fácil y la chica de la entrevista fue muy buena onda.
Interview questions [1]
Question 1
Have you ever worked?
How do you handle with a difficult customer?
