I applied online. The process took 1 day. I interviewed at Alorica (Makati City) in Dec 2021
Interview
It was very quick. It took about 15-30 minutes. There are two rounds of interviews. The initial interview is mainly asking you about your background history. The second interview is the start of your onboarding process.
Interview questions [1]
Question 1
What is Customer Service? ...
What do you understand by EXCELLENT CUSTOMER SERVICE? ...
What is your idea of a CALL CENTER? ...
What makes you qualified to work in a call center? ...
Why do you want to work in a call center? ...
How to handle stress? ...
How do you keep yourself motivated?
I applied through a recruiter. The process took 5 days. I interviewed at Alorica
Interview
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.
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