The interview process starts with an intelligence and personality assessment that you take online, which is quite challenging, yet also quite fun. After which, I had a short phone interview with the recruiter who set me up with an in-person interview with the General Manager and President of Apple. This interview lasted about an hour and was very thorough. You can tell that they have a strong grasp as to the type of personality they're wanting to hire and were very direct with their questions. Afterwards, I was set up with a second interview with two of the Senior Agents. This interview was much more conversational, however, far deeper as to my sales process, how I conduct myself in the workplace, and what I was hoping to accomplish in a career with Apple. The whole process covered the span of a week or so, and two days after my second interview, I received my offer letter. All in all, I'd say the interview was thorough and challenging, but now that I have been working here a few months, I completely understand why.