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Thank you for taking the time to share your experience — we truly value your feedback.
We’re sorry to hear that your interaction with our recruiting process didn’t meet expectations. It’s clear that we missed the mark in both our communication and candidate experience. We appreciate your honesty about how the process felt from your perspective — especially around the informality of the initial outreach, the lack of clarity on compensation and role level, and the follow-up cadence.
We’re actively working with our recruiting team to ensure greater transparency and professionalism from the first conversation forward. Every candidate deserves to know what to expect, and we understand how frustrating it can be when the process feels uncertain or incomplete.
While we’re continually hiring for growth, not just replacements, we recognize that timelines and role clarity must be communicated more clearly to avoid giving the impression of disorganization or “just in case” hiring. We’re also reviewing how and when we communicate updates to candidates to ensure timely, respectful closure.
Thank you again for your candid feedback — it helps us do better.