Thank you for your feedback. We regret that the Zoom call was interrupted due to a security-related issue, which unfortunately prevented us from restarting the session. We did send an immediate update via email to keep you informed, but we understand the experience was frustrating. We’re always working to improve and would be happy to reschedule the call if you're open to it. Please feel free to reach out to arrange another meeting at your convenience. Best, Claressa