Average interview the district manager and then Branch manager. Fairly simple questions, more so about your selling abilities and personality. Definitely helps if you already have a sales role. The position is a split role between sales and the teller line.
I applied online. I interviewed at BBVA (Houston, TX) in Oct 2020
Interview
very quick and easy. Straight to the point, asked me a few questions regarding my experience and they also explained the culture at BBVA. The y are looking for people that have experience in the banking industry, since they do not want to train. The interview is easy as long as your confident and prepared. Dress nicely and be comfortable with your answers. I interview during early covid and it was okay. Must describe how good you are with customer service
Interview questions [1]
Question 1
Have you had sales experience ?
How to handle upset clients?
I applied through an employee referral. The process took 1 week. I interviewed at BBVA (Phoenix, AZ) in Mar 2016
Interview
The interview process was pleasant. The ladies who interviewed me were all very nice. I had one in person one on one and then I had two phone interviews. It was a basic sales and customer service interview.
Interview questions [1]
Question 1
Tell me about a time you had an unsatisfied customer?