BCA Customer Service Representative interview questions
based on 2 ratings - Updated 16 Feb 2023
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Customer Service Representative applicants have rated the interview process at BCA with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
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Pretty short interview process which consisted of One face to face interview and one telephone call. Applied through an agency who found the role This was a few years ago so process may have changedb
Interview questions [1]
Question 1
Your weakness at work Your strength at work Examples of workplace experience to evidence skills needed
Unstructured and informal with lack of care for participants. Interviewers seemed uninterested even after offering the role. Unprofessional approach in the way they described other colleagues negatively (e.g discussing their misuse of branding in an interview).
Interview questions [1]
Question 1
What is the main strategy / objective of (specific customer name)