Because i didn't answer the phone they sent me an email to ask if they could phone tomorrow morning. In next day a lady phone me from the company and then she introduced herself and said what they were looking for, after giving a breve introduction of the company. she asked me questions such like: - Tell me about yourself: - Why did you apply for this position and Bloomberg? - What do you know about Bloomberg?l - What I know about the platinum service? - Do you have experience in customer service? - Who are our competitor? She was nice and after each answer she stayed quiet like she was getting some notes or maybe expecting me to speak more. I didn't get the job maybe because I was really nervous when i was giving the answers...