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      Bombas

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      Customer Happiness Associate Interview

      27 Aug 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Bombas

      Interview

      I applied online. Then, I received an email that asked me to participate in an initial phone screen. After the phone screen, I had the opportunity to talk with the Head of Happiness. We spoke for about a half hour. A few days later, I had the chance to talk with the Head of Happiness again. On that call, he invited me to come into the office for a round of in-person interviews. During the first round of in-person interviews I met with several members of the Bombas team. These interviews ended up being pretty conversational. By that, I mean I had a chance to ask the interviewers a lot of questions about Bombas and their jobs and they asked me lots of questions about my background and interests as well. A couple days later, someone from the Bombas team reached out and asked me to visit the office for a few more conversations. A week later, I visited the office and met with a couple of the Bombas co-founders. Also, I had another conversation with the person who would become my direct manager. This was the final round of interviews, and I received an offer a couple days later. I really liked the Bombas interview process. Everyone on the team was extremely friendly and welcoming. Throughout the process, I truly felt like the people on the team genuinely wanted to learn more about me and what I could bring to Bombas.

      Interview questions [1]

      Question 1

      Why do you want to work for Bombas?
      Answer question
      7
      avatar
      Bombas response
      8y
      Thank you for sharing your interview experience with the Glassdoor community. At Bombas, we have been making big, deliberate strides to give candidates a sense of our mission and culture during the interview experience. Great to hear that your experience was positive!

      Other Customer Happiness Associate interview reviews for Bombas

      Customer Happiness Associate Interview

      18 Apr 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Bombas in Aug 2022

      Interview

      Submitted application in July 2022 and received a request for interview in August 2022. The lady was pleasant and nice but felt like I was being strung along. Even though they said they wanted me to consider the Customer Happiness Associate, Social [ temporary], I did. However, even though. I had all the experience and believed the same values, I wasn't selected to move forward. Not sure why since the position was going to be temporary anyway and had experience and am always ready and willing to learn. Disappointed but oh well.

      Interview questions [1]

      Question 1

      What are some social media tools that you are familiar with?
      Answer question

      Customer Happiness Associate Interview

      13 Sept 2022
      Anonymous interview candidate
      New York, NY
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Bombas (New York, NY) in Nov 2021

      Interview

      4 interviews over the course of about 5 weeks. with several individuals. There was a "homework" assignment which took some time to complete. The last individual was fairly distracted by their computer while interviewing virtually, not prepared. Seems as though they look for a cultural fit and not so much experience & ability to perform the duties listed.

      Interview questions [1]

      Question 1

      Tell us a story of a time you went above and beyond for someone else?
      Answer question

      Customer Happiness Associate Interview

      20 Aug 2021
      Anonymous interview candidate
      New York, NY
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Bombas (New York, NY) in Aug 2021

      Interview

      I had an incredible interview process! Communication was prompt, clear, and the tone was conversational. First was two 30 minute phone calls, then a 2 hour Zoom interview with 4 people on the team I was applying for. I really felt that everyone was engaging and attentive, connecting in a personal way. Though I didn't get the position, I am applying again!

      Interview questions [1]

      Question 1

      What is your work mantra? Something that keeps you grounded while you're working?
      1 Answer

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