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      Customer Service Agent Interview

      4 Jul 2025
      Anonymous employee
      Umhlanga
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at CCI (Umhlanga)

      Interview

      The interview is straight forward, starting with a one on one interview with the recruiter. Then a series of assessments. Can be done in one day but however they are quite long.

      Interview questions [1]

      Question 1

      Why I chose to look for work at CCI?
      1 Answer

      Other Customer Service Agent interview reviews for CCI

      Customer Service Agent Interview

      30 Jan 2026
      Anonymous employee
      Umhlanga Rocks
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at CCI (Umhlanga Rocks) in Jan 2026

      Interview

      The interview process, begun with a typing test which required a certain average score to pass, I then when for screening whereby I was asked about myself and experiences. A final interview was conducted in groups whereby the selection process took place.

      Interview questions [1]

      Question 1

      They asked me if I had any dependents
      1 Answer

      Customer Service Agent Interview

      19 Sept 2025
      Anonymous employee
      Umhlanga
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1+ week. I interviewed at CCI (Umhlanga) in Aug 2025

      Interview

      The interview was structured and thorough, including technical questions, behavioral assessments, and problem-solving tasks. It challenged my skills,encouraged clear communication and provided insight into company’s culture and expectations so I learnt alot

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