I applied through an employee referral. The process took 3 days. I interviewed at COPS Monitoring (Williamstown, NJ)
Interview
Very easy going and detailed. Once confirmed for an interview, you’re greeted at the front desk by Flo who always has a big smile on her face. They ask you questions to ensure you can handle talking over the phone and run scenarios of situations, but they make light and kind conversation in the process.
Interview questions [1]
Question 1
Q: Have you ever worked in customer service before? And if so, what type of person are you when someone has an issue?