The process starts with online application with transcripts of relevant courses. Interview was online, consists of one behavioral interview with 5 - 6 situational questions. The interviewer was nice, the interview lasted around 30 minutes.
I applied through university. The process took 2 weeks. I interviewed at CSU Sacramento (Sacramento, CA) in Apr 2018
Interview
The PAL program focuses on your want to help other students. The ability to problem solve interpersonal conflicts is a must, as there may be times that students do not get along and come to you for help. the interview consists of a few "what would you do" questions where they give you a scenario and you have to answer. There may be a conflict between students, a failing student, a bad home-life, and you need to tactfully explain how you would handle the situation. Remember you are not a tutor, and that you instead are leading students to the answer using the PAL method. Be able to hold your position as a leader and peer to your students simultaneously, which is the hardest part, and you will do fine on these questions.
Interview questions [1]
Question 1
Who are you and what are your goals? will PAL help these goals? Why do you want to join PAL program? Multiple "what if" scenarios
