I applied online. The process took 2 weeks. I interviewed at CarMax (Jacksonville, FL) in Jan 2013
Interview
So the way it usually works there will be a first phone call interview after you submit you application. Pretty generic stuff how did you hear about us what are you motivations as a person etc. after that its a interview in person if you are selected for it of course you will sit down with two managers. Which will ask you questions basically same stuff as the phone interview but they will throw in questions about what you do in this scenario or this scenario basically there seeing how you handle pressure and its okay to say you don't know the answer. But follow up with I will find out for you if it is a question that requires that. after that once selected for the third interview its to see how you react to showing product to a customer and they will usually make there decision there.
Interview questions [1]
Question 1
Really wasnt one for me but for a new person to sales I would say the presntation of the car. Make sure you read about the veichles they tell you to know.
Short phone screen, then was asked to the location for an in person interview. Asked 8-10 behavioral interview questions and then was asked to show the managers a car like they were the customer.
Interview questions [1]
Question 1
Tell me about a time you were able to help someone make an informed decision
Website provides personality test/profile. After you complete that you are invited to a phone interview with a recruiter. They will schedule an interview to the site. Interview with Manager and then GM, visit the lot and showcase professionalism and sales abilities
After doing a lengthy personality assessment online, I did a phone interview. The phone interview went well and I was invited for an in-person interview.
At the in-person interview, I had an extensive conversation with the sales manager, David. I thought it went really well. After that, I met with two other salespeople and we did a role-playing session where I greeted one of them and gave him an overview of a car on the lot.
After that, they said I'd get an answer in the next few days. I never did. While it's obvious that I didn't get the role, Carmax lacked the professionalism to at least send me an email letting me know that I had not made the cut.
Due to this experience, I will not be shopping Carmax the next time I need a new vehicle.
Interview questions [1]
Question 1
What questions would you ask a prospective customer?
