The process took 3 days. I interviewed at CarMax in Apr 2015
Interview
Rec'd a call to set up a phone interview it was about 15 minutes. At the end was offered the opportunity to move forward to the next step which was a face to face interview. I met with 3 managers in one day. After that I was scheduled for a second interview which was the day I was offered the position.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer.
I applied online. The process took 1 week. I interviewed at CarMax (San Diego, CA) in Jun 2021
Interview
Casey was extremely friendly and professional. I felt at ease. She was also easy to talk to and gladly answered all of my questions. I didn't feel rushed and never made me feel like my answers were wrong.
Interview questions [1]
Question 1
How would you handle conflict between another associate?
I applied online. The process took 3 weeks. I interviewed at CarMax (Louisville, KY) in Jul 2016
Interview
1. Phone interview with Business Manager. Went well. Scheduled an in-store interview following week. 2. In-store interview at 3:00 pm. Step 1. Fill out personal info on their computer system even though that was done extensively online prior to phone interview. Step 2. Answer background questions on computer (in past 7 years) Step 3. Interviewed about gaps in my background (40 min) Step 4. Same open-ended questions (at least 10) as phone interview from assistant to business manager.(ended at 5:25 )PM. I was to have a seat for business manager. Step 5. Previous interviewer came out and said there was not enough time for business manager interview (she had to leave at 6:00 pm) but they wanted me back for that interview. Business manager would call me to schedule. It has been 8 days and no phone call from the business manager.
Interview questions [1]
Question 1
Phone interview..standard open-ended questions...like 1. What attracted you to this position? 2. What skills can you bring to Carmax? 3. Why Do You Want THIS Job? 4. What are your strengths/weaknesses 5. What was one time when you had an irate customer and you had to problem solve on the fly.
