The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.
I applied through an employee referral. The process took 2 weeks. I interviewed at CarMax (Fredericksburg, VA) in May 2011
Interview
It's a lengthy process. After you submit an app it can take a few weeks to a month to get a phone call. You do a phone interview asking your basic info and a few scenario type questions. If you get past that they schedule you to come in. Then there's a questionnaire in store about previous experiences (been fired, used drugs, etc). After that you go into an interview with 1 or 2 managers (tell me about a time when...). If that one goes well there is a final interview that is similar to the last. If they don't offer at that time then you probably haven't got the job. You have to provide specific examples and not generalizations for your answers.
Interview questions [1]
Question 1
simetomes the rules aren't spelled out in black and white. Tell me about a time when you weren't sure if something you were doing was against the rules? What did you do?
I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025
Interview
You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.
I applied online. I interviewed at CarMax (Roseville, CA)
Interview
There are 3 interviews to be completed individually with 3 different supervisors. If you make it passed those three, you are offered the job the same day. They are pretty much basic interview questions relating to customer service.
