1) 1 essay qns to ask about service excellence (1 out of 2 questions) 2) 1 round of interview with group director and HR The essay took about 45 minutes and was held at HR interview room. Interviewers were nice and ask about lifestyle, hobbies, reason to join CPFB/ Basically checking if you fit the culture and the department. They also asked how your knowledge can contribute to the position.