I applied online. The process took 1 day. I interviewed at Certified Languages Int'l (Workmore, GA) in May 2024
Interview
usual standard interview process. two interviews and an offer was presented. they asked usual customer service questions. if yku have ever worked a customr services job, this will be an easy interview.
Interview questions [1]
Question 1
tell me an experience that you had with a difficult customer and how did you resolve it
I applied through a recruiter. I interviewed at Certified Languages Int'l (Centennial, CO) in May 2021
Interview
Soheila is definitely a great person to work with! She guided me throughout the recruiting process with patience and she is always being very clear and thoughtful, and highly efficient too!
Interview questions [1]
Question 1
It is a language assessment test made of 3 parts including vocabulary, medical statements and clinical scenarios.
I applied through a recruiter. I interviewed at Certified Languages Int'l (Pittsburgh, PA) in Dec 2020
Interview
The recruiter contacted my on Friday, initial interview on Monday then the language test on Tuesday, result is back on Thursday so overall it took less than a week. It was very quick!
I failed the medical terms part due to the fact that it was pretty difficult. There was no book, source or glossary to study beforehand. During the interview, they asked me 50 words( switching sporadically between English Vietnamese), I have 5 seconds to answer but the was NO REPETION whatsoever (couldn't hear it well, phone connection etc...) let alone having enough time to look it up. I felt overwhelmed afterward.
The role play part is slightly easier where I interpreted a scenario between a nurse and a mother with her infant. I asked for repetition twice and was aware of the pace of the conversation and accuracy.
Interview questions [1]
Question 1
How many years of experience do you have?
Do you a landline phone? Are you willing to get one after accepting the job offer?