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      Americas (Mexico) Customer Support Engineer (Full Time) - Services Interview

      18 Feb 2014
      Anonymous interview candidate
      Ciudad de Mexico
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Cisco (Ciudad de Mexico) in Dec 2013

      Interview

      This position was for recent graduates to start their Cisco career in their Services Academy Associate Program. The process included many emails between the recruiter from Cisco and myself and three video- camera interviews, two of the 1:1 and the last one a Group/Panel interview. The interviewers were nice. The only objection I had it's that the recruiter told me that she sent me an email notifying that I was not selected but I never got the email.

      Interview questions [1]

      Question 1

      Unexpected: I studied Computer Science Systems and one of the interviewers asked me about that the Customer Support Engineer was a position basically for an IT and since I studied Computer Science Systems; Why do I want to change it?
      Answer question