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      Technical Support Engineer Interview

      11 Nov 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Cisco

      Interview

      Great experience. The interview process was not as stressful as I had anticipated. Make sure you do your research on the company as well as the role you are interviewing for.

      Interview questions [1]

      Question 1

      How much experience do you have?
      Answer question
      1

      Other Technical Support Engineer interview reviews for Cisco

      Technical Support Engineer Interview

      14 Dec 2025
      Anonymous interview candidate
      Raleigh, NC
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Cisco (Raleigh, NC)

      Interview

      Very lengthy. Six round interview process, each of which challenging different intellectual concepts with a unique set of panelists for each from different departments. Some question-based, some memory, and others real-world hypotheticals.

      Interview questions [1]

      Question 1

      They provided a 25-page white paper regarding a technical concept. I was then given 30 minutes to review this, understand the literature, and memorize key components. Following this, the panel asked questions related to the material.
      Answer question

      Technical Support Engineer Interview

      18 Aug 2025
      Anonymous employee
      Ciudad de Mexico
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied through university. The process took 7 months. I interviewed at Cisco (Ciudad de Mexico)

      Interview

      Internship. Acuden a las universidades y dan platicas, te hacen al final un examen de las capas del modelo OSI. Despues esperas por varios meses hasta que hay una llamada para entrar al programa, se hacen dos entrevistas mas una para explicar un tema de alguna tecnologia que te pidan y otra sobre el perfil. Al entrar te dan los lineamientos de las actividades a realizar (certificaciones CCNA y CCNP) en 3 meses, si no se cumplen en el tiempo que te piden sales del programa. Pasados 6 meses, si se cumplieron todas las actividades, test psicometricos y certificaciones te pueden hacer una oferta.

      Interview questions [1]

      Question 1

      En la inicial se enfocan en que demuestres conocimiento basico del modelo OSI. La interaccion entre las capas, que es DHCP, como funciona internet, etc.
      Answer question

      Technical Support Engineer Interview

      27 May 2025
      Anonymous interview candidate
      Hyderābād
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Cisco (Hyderābād) in May 2025

      Interview

      Cisco’s interview process typically begins with an initial recruiter screen to review your background and fit, followed by one or two technical phone or video interviews focused on role-relevant knowledge (e.g., networking fundamentals, software design, or systems architecture). If you advance, you’ll be invited to a virtual or on-site loop of two to four back-to-back interviews—each 45–60 minutes—including deep technical problem-solving, coding or whiteboard exercises (for engineering roles), and behavioral discussions based on their “Leadership Principles” or STAR format. After the technical rounds, you’ll meet with a hiring manager or senior leader to assess team fit and career goals, and finally an HR debrief to discuss compensation, relocation (if applicable), and next steps. Feedback is typically consolidated and communicated within one to two weeks after the final interview.

      Interview questions [1]

      Question 1

      Describe your role and responsibilites
      Answer question