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      Classy, Inc

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      Sr Customer Success Manager Interview

      28 Feb 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Classy, Inc in Feb 2022

      Interview

      The interview process was interesting. They had me participate in 5 separate interviews with 5 different members from their team. They all felt like cultural fit interviews more than competency and aptitude interviews.

      Interview questions [1]

      Question 1

      Tell me of a time when a customer asked for a service offering, and your product didn't have it. How did you keep the customer?
      Answer question

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