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Thank you for taking the time to share your interview experience with us. We’re so glad to hear that you felt well-supported by your recruiter and had a positive experience during the technical rounds.
We also really appreciate your candid feedback regarding the culture interview. One of our core values is "Customer Success Comes First," and because we build software specifically to empower legal professionals, we place a lot of emphasis on how our team aligns with that mission.
It sounds like that intent didn't translate clearly during your conversation, and we're sorry the framing felt off. Your feedback is incredibly valuable, and we'll use it to ensure we're communicating our mission more clearly to candidates in the future.