I applied in-person. The process took 2 days. I interviewed at Clocktower Resort and Conference Center (Rockford, IL) in Apr 2010
Interview
I met with the HR manager, went over all of my qualifications and explained a little about myself. She was detailed while examining my work history. We hit it off and I met with the Assistant General Manager and was hired on the spot
Interview questions [1]
Question 1
What would you do if a guest were to come to you very angry, and likely to be yelling and possibly offending you? How would you handle it