I applied online. The process took 3 days. I interviewed at Cole Haan (Lee, MA) in Oct 2018
Interview
From online submission to first contact was within 48 hrs. Face-to-face short, brief informal interview in the store with manager and assistant manager after talking on the phone briefly. Easy process and was able to schedule in-store interview fairly quickly.
Interview questions [1]
Question 1
Typical retail sales questions, availability, why this store vs another, experience with customers, etc
Had a in-person interview with behavioral questions focused on past customer service experience, teamwork, handling challenging situations, and ability to work in a fast-paced retail environment. Then received a call to see my availability to start.
Interview questions [1]
Question 1
Tell me about a time you resolved a conflict with a coworker or customer.