Straight forward basic questions. Nothing really network related since they train you on the ATM alarms. 1 to 1 interview with various NOC managers. Not a full panel internview. Pretty laid back and intereviewed took place in a snack cafeteria type room.
Positive experience
Average interview
Application
I applied through a staffing agency. The process took 2 weeks. I interviewed at Covad Communications Group (Denver, CO) in Aug 2010
Interview
Two manager interview exploring mostly technical qualifications. They seemed rather flexible in terms of recent experience and knowledge. Some customer service questions, and then some additional scenario based questions. The managers were intimately familiar with the role, as both had previously worked as NOC Technicians and were tenured.
Interview questions [1]
Question 1
The discussion of ATM. As this is not on most associate level certifications, this was a very unexpected topic. However, in a service provider environment, ATM provides many benefits both from both a cost and operational perspective so I should have been the wiser.