I applied online and scheduled an interview with HR. The interview went well; I had a positive conversation with the recruiter, who seemed impressed and indicated that we would move forward with the next steps. However, despite following up three times, I have received no response.
This lack of communication reflects poorly on the company's culture. If they decided not to proceed, they should have informed me. Although the company's website presents a positive image, I now have doubts about the supportiveness and helpfulness of the senior management.