Customer Service applicants have rated the interview process at DX with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at DX overall takes an average of 20 days.
Common stages of the interview process at DX as a Customer Service according to 2 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at DX
Interview
Was called up to schedule an interview after applying, scheduled for next day. Interview was mostly a friendly Q and A in an office room followed by a small tour of the facility.
Interview questions [1]
Question 1
If I had any actionable or transferrable experience? If I knew what DX did?
I applied online. The process took 1+ week. I interviewed at DX
Interview
Interview by lady I had previous interview with last year. Quite laid back, easy conversation. But the issue I have is that not once, but twice I did not receive any correspondence back to confirm I was unsuccessful. Only when I followed it up after the closing date did I receive confirmation. Can’t say I’m too disappointed though. As I can’t say it reflects well on their business if they can’t even send a simple email.