I applied online. The process took 3 weeks. I interviewed at DeVry University in Dec 2011
Interview
Interviewed with the manager, then director... then regional director over the phone. Questions are situation-based - they ask how your previous experience will assist you if you are to gain the position, skills you have, etc. HR that was not local was very responsive and answered all questions thoroughly!
Interview questions [1]
Question 1
In your previous work, how did you handle escalated students/clients/customers?