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      Customer Success Manager Interview

      29 Mar 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. The process took 3 days. I interviewed at Demodesk

      Interview

      Never experienced anything like it! You are asked to complete several ‘assignments’, which are most likely not to evaluate your way of working but to re-use as company material before you actually speak to someone who could tell you more about the role so that you can identify whether the company and/or role is a fit for you. Rather unprofessional and more of a junior environment.

      Interview questions [3]

      Question 1

      How would you answer these client emails? (Part of assignment)
      Answer question

      Question 2

      Create an upselling guide for our customers (part of assignment)
      Answer question

      Question 3

      Create a product pitch (15 minute presentation). Also part of the assignment! All this before you speak the anyone that would allow you to identify whether the company and/or role is a mutual fit!
      Answer question
      1
      avatar
      Demodesk response
      4y
      Thank you for taking the time to write us a review. We appreciate and value your input. We haven't heard this feedback before and our recruitment process always starts off with a talent screen, followed by a chat with somebody else (relevant to the vacancy) prior to sending out any type of assignment. If this happened during your application, we sincerely apologize for the inconvenience, this won't happen again. Warm regards from the People team!