Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Dexcom

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Dexcom reviews | Dexcom jobs | Dexcom salaries | Dexcom benefits
      Dexcom interviewsDexcom Customer Service Representative interviewsDexcom interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      10 Aug 2018
      Anonymous employee
      Chula Vista, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at Dexcom (Chula Vista, CA)

      Interview

      The interview process was amazing, Julie and Robert are very good listeners. Very professional and amazing. My only problem is, I went through aerotek. Negative experience with them. I happily accepted, but I didn't clear fast enough. I emailed and emailed them to fix the issue it's been 4 weeks saying they will get back to me. I could not wait for aerotek to fix the problem I went to a different company and was offered on the spot. I wish I could've started through dexcom it would've been a great opportunity.

      Interview questions [2]

      Question 1

      Why dexcom?
      Answer question

      Question 2

      Think about a time you felt proud to adapt to the customers demand.
      Answer question
      1

      Other Customer Service Representative interview reviews for Dexcom

      Customer Service Representative Interview

      14 Feb 2017
      Anonymous interview candidate
      Mesa, AZ
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Dexcom (Mesa, AZ) in Feb 2017

      Interview

      After meeting both at the Workforce office and the hotel for introductory information, I had a phone interview. Then the next week, I was interviewed for an hour which seemed lengthy for such a lower level position. Then I was told it would take another week to find out if I was going to be hired which also seemed to be a long time considering it was a low level position.

      Interview questions [1]

      Question 1

      What customer service meant to me.
      1 Answer
      2

      Customer Service Representative Interview

      25 Sept 2016
      Anonymous interview candidate
      San Diego, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Dexcom (San Diego, CA) in Aug 2016

      Interview

      taxing, misinformed, deceitful. First of all they told me things would move fairly quick in the process. It did not. It took a couple weeks. Also they were not very accomodating in the fact that they called me last minute to set up the interview and asked me "whats good for me?" however none of the times that were actually good for me, were good for them as she told me they were pretty much booked. So I took off work to go in on a Tuesday. The person who initially greeted me did not even shake my hand. The 2 guys I interviewed with did not make any eye contact during the screeening. I understand you are taking notes, but how about at least look up and acknowledge the candidate at least once? After the interview the HR department once again stated they move pretty fast and I should hear something in 24 to 48 hours. Low and behold 3 days went by, so I reached out to the HR Department at which point they told me they are going to reach out to the team to see how they felt. So you mean to tell me you have not done this already? So a week goes by, and I email the hr department again, and they tell me "as I told you before I was out of town last week and will folllow up when I get an answer from the team" First of all, you did not tell me anything about being out of town. Also there should be more than one person who works in HR and should be looking into things if there is a case where the person who handles the interview process is out of town. Also why would you go out of town on vacation and then in previous emails tell me I would hear something back quicker? I honestly had a bad feeling about this before the interview and should have went with my gut. I hear they pay well, and good luck to you if you are able to get past the initial screeners. The HR department is reallly unorganized and need some training in how to talk to people, like perhaps a people person course. Dont work in human resources if you do not like working with humans.

      Interview questions [1]

      Question 1

      Name something you don't like about your current position.
      1 Answer
      4

      Top companies for "Compensation and Benefits" near you

      avatar
      Philips
      3.7★Compensation and benefits
      avatar
      GE HealthCare
      4.0★Compensation and benefits
      avatar
      Smith+Nephew
      4.0★Compensation and benefits
      avatar
      Haleon
      3.9★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.