They hire on the spot. The process is mainly conversational, with behavioral questions about customer service and teamwork. Very relaxed atmosphere. Managers are mid and just want to see if you’re a good fit for the team.
Application
I applied online. I interviewed at Din Tai Fung
Interview
The interview is a behavioral interview meaning only behavioral questions. Sit down one on one with a manger. Usually includes two rounds of interviews. Same questions for each round of interviews.
Interview questions [1]
Question 1
- Tell me about yourself
- Why Din Tai Fung
- How do your experiences in restaurants change your expectations of service
- What does "guest first" mean to you
I applied online. The process took 4 weeks. I interviewed at Din Tai Fung (Santa Clara, CA)
Interview
Managers interviewing you are looking for a candidate who displays strong initiative and flexibility. While working here you are not required but it is a plus if you go above and beyond your station and do just a bit more than what you are required. The most important thing they want to hear in your interview is if you resonate with the restaurant's core values which is SMILE: Synergy, Modesty, Integrity, Learning, Excellence. If you can explain how you possess most of these values then you'll be in a good position to land a job.
