I applied online. The process took 1 week. I interviewed at Docusign (London, England) in Jul 2020
Interview
The interview with the recruiter was awkward as she started the interview saying that I was probably overqualified for the CSM position and that they didn't have any senior openings at the moment, meaning that she already had a bias against me.
Although I dominated the interview and offered very relevant examples to back my answers, she said she was going to forward the recording of the interview to the hiring manager.
After a couple of weeks I received an automated email saying that my application was rejected. I was asked to complete a form to be recontacted in due course, which obviously never happened
I tried to get in touch with the same recruiter a couple of times when new job reqs came online, but she ghosted me.
All in all, very disappointing experience as they rejected me without giving any reasons and just ignored me afterwards
Interview questions [1]
Question 1
what customer success is for you
how to do ensure adoption
how do you work with sales
Not so bad interview process. All are kind. Provided insight in to role. Able to answer difficult questions. Series of different phases makes for good separate talks. Be ready to understand how an API works
I applied online. I interviewed at Docusign (Seattle, WA) in Feb 2022
Interview
Virtual and very good experience overall though they were vague about how many interviews their were a every time I thought I was done they’d schedule two more. Everyone was nice though and it was very conversational.
The process took 2 weeks. I interviewed at Docusign (New York, NY)
Interview
Seamless and enjoyable interview process. Both the lead recruiter and recruiting coordinator were incredibly accessible and transparent about the process and keeping me updated. Entire process took about 2 weeks with 4 calls and one presentation. Everyone I met with was energetic and took the time to understand my background and answer all questions DocuSign! This by far was the most efficient interview process I’ve been a part of.
Interview questions [1]
Question 1
What motivates you to be successful with your clients?
