assessment was easy. Asked pretty simple questions. I'm sure my 12 year old niece could have passed it. The let you know if you pass the assessment within minutes after taking it
Interview questions [1]
Question 1
You are put in contact with a customer, Sheela, who is quite upset. After reviewing Sheela's notes within your computer system, you see that in the last two weeks she has spoken with numerous representatives regarding the same issue. It is obvious after reviewing the notes, that there is nothing you can do for the customer at this point related to her issue.
I applied online. The process took 4 days. I interviewed at Duke Energy (Ceres) in Apr 2025
Interview
Foi uma entrevista muito boa e bem técnica com os candidato, sempre colocando situações de como a pessoa iria agir em cada momento. Foi uma entrevista bem tranquila e pediram também para eu ficar calma e me sentisse em casa
Interview questions [1]
Question 1
Qual o seu ponto Forte? Quais as suas dificuldade, quais as suas habilidades
Easy process, great interviewers they provide you with the expectations. I would recommend you utilize the STAR method as you will be hired based on your responses utilizing this method.