I applied online. The process took 2 months. I interviewed at EPB (Chattanooga, TN)
Interview
It starts with a phone interview, progresses to a face to face interview and progresses to a panel interview. The panel is normally between 4 to 6 people from different parts of the organization. At times the panel interview might be followed up with a lunch meeting with a larger part of the workgroup being applied for.
Interview questions [1]
Question 1
Tell me of a time you went above and beyond to deliver a great customer service experience?