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      Customer Success Manager Interview

      8 Nov 2022
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Explorance (Montreal, QC) in Sept 2022

      Interview

      The process involved a series of 6 interviews. 1. Screening call. 2. Video call with the hiring manager and a dev/product employee. 3. Interview with a local CSM. 4. Interview with a senior CSM. 5. Interview with the hiring manager and two VPs. This is a presentation type of interview, where the aspirant showcases their presentation skills. Very interesting assignment. 6. Culture fit interview with the HR team.

      Interview questions [1]

      Question 1

      Typical questions like why Explorance? What do you know about us? Tell us about yourself. Also, they asked me about my biggest non-professional challenges, my skills and my desire to learn new/improve my tech skills.
      Answer question