Technical Support Engineer
Location: Hyderabad
Responsibilities:
Experience of Chat and Phone calls with US customers
Ready to work on US/UK rotational shifts.
Knowledge on Windows Server 2012, 2014, configuring multiple users remote access on those servers.
Prior Technical experience.
Knowledge or Configuring, Routers.
Managing Virtualbox & Vmwares
Port forwarding on router to configure RDP on Static IP
Hardware knowledge on Servers, Laptops etc
Software installations experience.
Backup of Servers.
Configuration of servers
Servicing laptops, Desktops, Servers
Networking knowledge
Desired Skill