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      FCR Media Group

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      Telesales Executive Interview

      13 Jul 2016
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at FCR Media Group (Dublin, Dublin) in Mar 2012

      Interview

      Phone screen with HR on background and experience and 2 on-site interviews with HR and hiring manager and final with head of department for a role play of a common sales scenario. They are looking for a structured sales approach with strong questioning to learn about the customers pain points and goals and objection handling skills.

      Interview questions [1]

      Question 1

      General CV questions on experience Why sales? What do you do when a customer says no? Where would you rank on the sales board in comparison to your current colleagues? Which is worse, missing your sales target every month or having unhappy customers? Have you ever asked a prospect who didn’t buy from you to explain why you lost the deal? What did they say, and what did you learn from that experience? How do you handle objections? How would you source your own leads for new business? Where would you look and why? What do you know about FCR Media? What sale are you most proud of and why? What is your greatest weakness? Role-Play of sales scenario
      Answer question