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      Family Video

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      Store Manager Interview

      21 Oct 2011
      Anonymous interview candidate
      Petoskey, MI
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Family Video (Petoskey, MI) in Oct 2011

      Interview

      There was a posting for a store manager position that was open in Petoskey, so I applied on the internet, got a phonecall and decided to go for an interview. Firstly, I walked in and told the clerk on duty that I was there for an interview. Shortly after, the manager just walked right past me no hello or any greeting. I decided that she must be busy, so I went to peruse the videos. About 15 minutes later (and past my scheduled appointed time) she asked me if I was there for an interview. The interview process itself was very generic. She only asked me two questions. 1) what kind of customer service experience do I have, and 2) Do I know that I would have to relocate for this job? I explained that I have over 7 years of experience in customer service, with 5 of those 7 in management capacities, as well as having a BA in Management. She informed me that THERE WERE NO manager positions open in Petoskey, OR the surrounding area. WTF?? It was advertised on their store with a BIG BANNER that they were hiring a store manager. This is obviously a ploy to get people to apply. As it turns out, Family Videos process is to have you interviewed by a store manager as a screening tool, and then by a district manager if you are willing to MOVE OUT OF STATE to relocate. They don't seem to understand that they are creating false advertising by saying that there are management positions open in particular cities. This is a big waste of time, please do not say there are positions open when there are none. People do not deserve to be deceived. Shame on you Family Video!

      Interview questions [2]

      Question 1

      How much customer service experience to you have?
      Answer question

      Question 2

      Are you willing to move out of state?
      Answer question

      Other Store Manager interview reviews for Family Video

      Store Manager Interview

      11 Aug 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Family Video

      Interview

      The interview consists of about 6-8 planned out questions and a test that includes writing, reading and basic math questions. You will interview with a store manager, district manager and regional manager.

      Interview questions [1]

      Question 1

      Who do you look up to?
      Answer question

      Store Manager Interview

      23 Jul 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Family Video

      Interview

      Went through two interview, one with the district manager and one with the regional manager. Happened quickly, but had to drive an hour away for second interview, which was a lot to ask of someone with no guarantee of hiring.

      Interview questions [1]

      Question 1

      Biggest accomplishment
      Answer question

      Store Manager Interview

      17 Dec 2015
      Anonymous employee
      Toledo, OH
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Family Video (Toledo, OH)

      Interview

      They always ask the same questions- 1st job, family life, hobbies, greatest achievement, turning point in your life, 5 year plan, and mentor in your life. Your 1st interview through you're final interview will comprise of these questions. Make sure to come in professional attire. So not wear jeans unless you want to fail the interview.

      Interview questions [1]

      Question 1

      Who was a mentor in your life?
      1 Answer

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