FirstMile Customer Service Representative interview questions
based on 1 rating - Updated 1 Mar 2023
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Customer Service Representative applicants have rated the interview process at FirstMile with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
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Fairly straight forward, some scenario questions on difficult time with customers, typing test and a phonecall exercise to assed how you could deal with a difficult or unhappy customer, there was also an email to reply to