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      Focal Point

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      Service Desk/Helpdesk Interview

      4 Dec 2018
      Anonymous interview candidate
      Chicago, IL
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Focal Point (Chicago, IL)

      Interview

      2 phone screens and 4 onsite interview which was a 2 hour process. You interview with the helpdesk team (2 people), the CIO, Director of IT infrastructure, Director of IT Ops manager. You should know O365 core apps but focus on Sharepoint and Teams but they themselves weren't very familiar with them but they are moving into it. I was perfect for the job and had a good interview process but did not get an offer.

      Interview questions [1]

      Question 1

      What is your experience with Active Directory, O365, remote? Where do you see yourself in 5 years. Any experience in manufacturing is a plus. Hope this helps gl.
      Answer question
      2

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