Phone interview with HR person, who was very pleasant and friendly. I then had a second round with 2 employees from upper management. This was less than pleasant and consisted of some conceding comments regarding if I thought I could "speak like a professional to clients", and "act smart". Odd! Also was told that the culture had gone down hill, so that's not exactly ideal to hear. Definitely wasn't a good fit for either of us, but it does sound like it has the potential to be a great company for someone.