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      Humera

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      Customer Service Representative Interview

      12 Jun 2018
      Anonymous interview candidate
      Minneapolis, MN
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Humera (Minneapolis, MN) in Jun 2018

      Interview

      Applied by sending resume on craigslist. Received call the next day (Friday) for an outbound position in a call center where I'd be calling people requesting them to survey products or services. Scheduled a mock survey call for Monday, where I don't see the script until the moment you read it on the phone. No time to prepare at all, then you have to pronounce words over the phone to make sure you're able to speak properly. Words like Ask, especially, etc...... common words that are mispronounced. Passed and went in for in person interview, asked just a few questions and was offered position at 14 bucks an hour. Did paperwork for I9 and health insurance right then. Decided not to take the job however because I was hired elsewhere.

      Interview questions [2]

      Question 1

      Tell me about a time where you had a difficult customer you had to deal with?
      Answer question

      Question 2

      Tell me about a time where you disagreed with a manager.
      Answer question

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