Call screening and in person interview. The process took 3 weeks. After joining, I had 1 month of full time training. The trainer and the environment were chill and flexible.
Interview questions [1]
Question 1
My past experiences, work permit status and language proficiency.
I applied online. The process took 1 week. I interviewed at IO Solutions Call Center (Montreal, QC) in Jan 2023
Interview
First got a Call from the HR Then there was a Technical Interview {Yoy need basic Skills} Offer Letter {They send you a schedule along with an offer letter } 2 Days Training post which you can call customers
Interview questions [1]
Question 1
-What would you do if the client is not paying dues because of debt? -Describe the process to convince a customer to change the carrier