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      Imprivata

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      Service Desk Intern Interview

      12 Apr 2021
      Anonymous employee
      Lexington, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Imprivata (Lexington, MA) in Aug 2018

      Interview

      The interview was very relaxed. The questions focused mainly on customer service and soft skills. There were only a handful of technical questions and they were very simple, common sense kind of questions.

      Interview questions [1]

      Question 1

      How would you handle a ticket you’re unfamiliar with if no one is around to assist?
      1 Answer