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      Client Care Specialist Interview

      1 Oct 2017
      Anonymous interview candidate
      Stamford, CT

      Other Client Care Specialist interview reviews for Indeed

      Client Care Specialist Interview

      11 Jan 2017
      Anonymous interview candidate
      Austin, TX
      Declined offer
      Neutral experience
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Indeed (Stamford, CT) in Jun 2017

      Interview

      I was referred by many of my friends at Indeed for this position. After a couple of weeks I received a call from a recruiter that works for Indeed. It went well and I was scheduled to come in for an interview. I met with a couple of hiring managers. I thought it went very well and explained why I would be a perfect fit for this position. One of the hiring managers was not friendly at all. She was very snarky, would roll her eyes and yawn at me. I did not like that. I did the writing test after the interview as well. I thought I did a great job, but I received a call saying someone "out shined" me. My friends still refer me to these positions at Indeed but they do not give me another chance. Very disappointed with Indeed. I feel as if they are extremely picky.

      Interview questions [3]

      Question 1

      What traits do you want your manager to encompass?
      Answer question

      Question 2

      What do you know about this position?
      Answer question

      Question 3

      Why Indeed?
      Answer question
      Average interview

      Application

      I applied through university. The process took 3 weeks. I interviewed at Indeed (Austin, TX) in Nov 2016

      Interview

      Applied online and a week later was contacted for a phone call interview. After the phone call interview within a couple days I was contacted to set up an in person interview at Indeed. The interview was 2 hours long and I interviewed with 3 different managers. One manager interviewed me in person and the other two managers were based in CT so a video chat was set up with those two managers. After you leave they send you a link to complete a written online assessment.

      Interview questions [5]

      Question 1

      What does customer service mean to you?
      Answer question

      Question 2

      Why do you want to work here?
      Answer question

      Question 3

      What do you know about Indeed?
      Answer question

      Question 4

      Tell me about a time you provided excellent customer service.
      Answer question

      Question 5

      Tell me about yourself.
      Answer question
      7