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      IndiGo

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      Customer Service Representative Interview

      30 May 2026
      Anonymous employee
      New Delhi
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at IndiGo (New Delhi) in Dec 2022

      Interview

      Amazing and helpful HR. They will ask general questions based on role and few situation based questions. Overall the experience will be good. Prepare yourself in advance and go well groomed.

      Interview questions [1]

      Question 1

      What do you think about an angry customer?
      Answer question

      Other Customer Service Representative interview reviews for IndiGo

      Customer Service Representative Interview

      15 Sept 2025
      Anonymous interview candidate
      Nāgpur, Maharashtra
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at IndiGo (Nāgpur, Maharashtra)

      Interview

      It is easy. Learn bit about IndiGo through Google. They'll ask you about IndiGo. Look confident and happy is the key. Just make sure few things i.e. Grooming, clear speach, well dressed.

      Interview questions [1]

      Question 1

      Tell me, what are the responsibilities of ground staff.
      Answer question

      Customer Service Representative Interview

      9 Feb 2023
      Anonymous interview candidate
      New Delhi
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at IndiGo (New Delhi) in Feb 2023

      Interview

      It was basic information about yourself and interest in aviation. Information about your family etc. I liked this process as it involved three phases in the interview. , Resume shortlisting,Screening, interview

      Interview questions [1]

      Question 1

      What is your interest in aviation?
      Answer question

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