Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      JCPenney

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: JCPenney reviews | JCPenney jobs | JCPenney salaries | JCPenney benefits
      JCPenney interviewsJCPenney Cashier/Customer Service interviewsJCPenney interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Cashier/Customer Service Interview

      5 Jul 2019
      Anonymous employee
      Orland Park, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at JCPenney (Orland Park, IL) in Jul 2019

      Interview

      Applied online, about a week later I got a call from HR and it was another week before the interview was scheduled. I had a group interview with 3 other people. The HR manager in charge of the interview was so sweet! It was a super chill and relaxed environment. You start by introducing yourself and telling a little bit about you then go on with a group exercise involving building a structure with different colored blocks then after about 15-20 minutes, she started calling people back one by one for a mini 1-on-1 type interview. She asked things like “what do you do at your current job?” And about your job experiences. She then offered me a job for customer service desk rather than cashier but I was totally fine with it. Just be yourself and it shouldn’t be too hard.

      Interview questions [2]

      Question 1

      What do you do at your current job?
      Answer question

      Question 2

      Tell me about a time where you dealt with a difficult customer.
      Answer question