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      Client Satisfaction Manager Interview

      10 Jul 2016
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Kaplan in Jun 2016

      Interview

      The first interview was by phone with one of the company recruiters. It was very conversational with the recruiter providing the history of the company and reason for the opening. He was able to provide answers to most of my questions and scheduled an in person interview before the call ended. My second interview was at the office with the supervisor. The executive director joined us via telephone.

      Interview questions [2]

      Question 1

      During the phone interview I was asked to give an overview of my employment history with information that was not included on my resume.
      1 Answer

      Question 2

      I was asked to provide an example of a project that I successfully managed with the steps that were taken.
      Answer question