I applied online. The process took 5 days. I interviewed at Kaplan in Jun 2009
Interview
There was a telephone pre-interview and then a meeting with an HR representative. Then they had me meet with the managers of the department the job was in. They gave a realistic view of the job duties including the enrollment goals and call metrics expected. The interview process was very thorough. However, the possible commission turned out to be exaggerated. What they called an average turns out to be a very small minority.
Interview questions [1]
Question 1
They asked how I would handle someone who requested information but said they didn't have time to talk to an advisor.
The process took 5 days. I interviewed at Kaplan in Aug 2010
Interview
Called me, told me about the position including starting pay, benefits, and training. Was very clear and professional about how salary worked and what experience was expected. Then scheduled another phone interview for the next day.
Interview questions [1]
Question 1
Do you have a least 2 years of sales experience and a bachelors degree?
