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      Kiwibank

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      Customer Service Representative Interview

      15 Aug 2025
      Anonymous interview candidate
      Hastings
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Kiwibank (Hastings)

      Interview

      They do a video interview then the real thing. Use star technique for technical questions. Make sure you have a computer with a web cam and head set Good luck.

      Other Customer Service Representative interview reviews for Kiwibank

      Customer Service Representative Interview

      3 Feb 2025
      Anonymous interview candidate
      Auckland, Auckland
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Kiwibank (Auckland, Auckland) in Jan 2025

      Interview

      The interviewing process was clearly outlined at the beginning of the application process and all stages were processed promptly and professionally. Kiwibank also provided information and resources about each stage of the application process before it was to proceed.

      Interview questions [1]

      Question 1

      An example of when you went above and beyond for a customer
      Answer question

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