I applied through an employee referral. The process took 2 weeks. I interviewed at LINK Group (Rhodes)
Interview
The interview is exactly what you would expect for a contact centre role. 1 interview and also 1 role play over the phone to see how capable you are at handling calls. Questions are the standard star based questions.
Interview questions [1]
Question 1
Describe a time when you dealt with a difficult customer.
how do you plan your day are some examples.
